Wholesale Shipping Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or replacement products.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be new and unused condition, with all original tags and labels attached. There is a 20% restocking charge for all returned products over thirty (30) days

 

Delta 8 Shipping Restrictions

We will not ship D8 products to the following states: AK, AZ, AR, CO, DE, KY, ID, IA, MS, MT, RI, UT, VT

All Delta 8 products are FINAL sale. 

 

SHIPPING ERRORS/DAMAGED GOODS

Customer must notify the company of any shipping errors or goods damaged in transit within two (2) days of receipt of shipment. Goods damaged are subject to review by the company. Customer must comply with the review by furnishing images, documentation, and additional requests at the discretion of the company. Qualifying orders, the company will either refund the customer or send a replacement product at no extra charge.

 

RETURN PROCESS

To return an item, please email customer service at ws@cleanremedies.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, package the items and include proof of purchase (invoice), and mail your return to the following address:

Clean Remedies

Attn: Return

RMA#

1431 Lear Industrial Parkway

Avon, OH 44011

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least one (1) to two (2) business days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

216-777-3133

ws@cleanremedies.com

 

If you do not comply with any of the above conditions, we reserve the right to refuse the return or exchange or to impose different or additional conditions.